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Fusion Leadership Blog & Featured Articles

The Lightning Rod Executives Are Afraid to Touch

“We published it,” Leslie Braksick said, referring to the salaries of the leaders of her company. “We were very open about it.” Leslie Braksick stands out as one of the most successful entrepreneurs and CEOs I know. Yet, if she were so smart, why would she “publish” information that can become a lightning rod in any organization? And why is the subject of the boss’ pay generally guarded as a castle secret by most organizations? It literally took an act of Congress (empowering the SEC) to...

Follow The Money

Last week, this blog delivered the annual dose of depression that comes when Gallup releases its yearly “State Of The American Workplace” report, confirming that 7 out of 10 Americans merely “show up” on Monday morning and are not engaged in their work. It’s noteworthy that compensation did not make Gallup’s list of “12 Elements of Engagement.” And why not? Isn’t it commonly said that many people will do most anything for money, including committing crimes, selling their bodies and taking...

Time For Our Annual Dose of Depression!

Once again, the Gallup organizations has released its annual “State Of The American Workplace” report, confirming that 7 out of 10 Americans merely “show up” on Monday morning and are not engaged in their work. Once again, a gigantic socially consequential story, ignored by the press, emerges as the continuing under-achievement of our American potential. Once again, nobody seems to care that solutions to global warming, world hunger, new cures for diseases and other remedies to human suffering...

A Phone Call That Really Mattered

The “red phone” rang and Ray Davis, then CEO of Umpqua Bank, answered. “This is Ray Davis of the World’s Greatest Bank. How can I help you?” “The streetcar’s not doing it. Why’d you paint it blue?” Davis, who many credit with re-inventing the customer approach to community banking, recognized the caller as the same person who had called several times before, from one of Umpqua’s stores in Seattle. Davis knew from those prior calls that the caller was mentally unstable. Davis thought of ways of...

What’s Your Title?

Mother, Hugger, Keeper of the Culture: that title adorned Colleen Abdoulah’s business cards, just above her other title, Chief Executive Officer of WOW! Cable & Internet (NYSE: WOW). So what gives? Abdoulah, a corporate titan by any measure, leads with the title “Mother, Hugger, Keeper of the Culture?” And this title thing didn’t isolate to Abdoulah. WOW!’s CFO passed around cards that introduced him as “Family Man, Dog Lover, Teammate?” The senior vice president for human resources...

Our Best Leaders Make It Personal

“From that point on, the power of name recognition has resonated with me,” Jeff Pinneo said, recalling a profound moment in his early career. Pinneo was a flight attendant, welcoming passengers onboard a Continental Airlines flight to Houston when a Continental vice president walked down the jetway, held out his hand and said “hi Jeff, I’m Charlie Bucks. How are you?” Pinneo was stunned that a senior officer from his company ACTUALLY recognized him AND knew his name! Moreover, that moment was...

This Time, It’s Personal

My great friend and fellow Integra Telecom leader Jim Huesgen, who served as our president for many years, came up with a brilliant exercise that we used regularly. This occurred during a period of steady growth for the company, when we were constantly hiring people. Every week, we had new-employee training classes. Jim or I would join the class in Portland for an hour or two each session, and we’d often both sit around the table with the new employees, introduce ourselves, and talk about the...

Navigating The “Friendly Fire” Crisis

I faced a tough decision: my friend the “rainmaker” or the Mission? That was the dilemma I encountered during the Great Recession, when it came to my attention that a good friend, who was also a top performer in our Seattle operation, was engaged in behavior that created a conflict of interest and who was also falsifying expense reports. The complexity of the situation increased because economic times were tough and this individual literally “moved the needle” in terms of driving results....

Who Owns The Crisis?

We were “under pressure from … the president (of the United States).” General Van Antwerp emphasized the national urgency toward the re-building New Orleans after Hurricane Katrina. However, “first we had to do a lot of restoring of the public trust.” In order to regain the public trust he and the Corps developed a mapping system where they could show evacuated residents their inundated house under the floodwaters from Hurricane Katrina. “Then they could push a button to see what [their house]...

Why Will Millennials Commit To Your Team?

Millennials (as the largest generation in today’s workforce) are powerful, and they are hungry! You’re organization and your career as a leader (or prospective leader) literally depends on your ability to satisfy this hunger. So what’s the cause of the insatiable millennial tummy rumble? According to Whitney Dailey, director of marketing and research at Cone Communications, millennials “see where they work as an extension of who they are,” citing a recent millennial-engagement survey by Cone...

Featured Article | Recruiter.com Contributes to the Crisis!

“They spit at us,” General Robert Van Antwerp says, reflecting back on his and his team’s experience reaching out to devastated neighborhoods in New Orleans after Hurricane Katrina. Those saliva projectiles were clearly directed at the wrong person. Why would New...

Introducing ProFusion (by ProHabits)

In the past there have been many great thinkers in the area of personal growth at work, but until ProHabits there was no efficient method of delivery. Sure there were occasional seminars and books, but no way to integrate micro-actions at a company-wide level....

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