Press Room & Blog

Fusion Leadership Blog & Featured Articles

What’s Your Title?

Mother, Hugger, Keeper of the Culture? That title adorned Colleen Abdoulah’s business cards, just above her other title, Chief Executive Officer of WOW! Cable & Internet (NYSE: WOW). So what gives? Abdoulah, a corporate titan by any measure, leads with the title “Mother, Hugger, Keeper of the Culture?” And this title thing didn’t isolate to Abdoulah. WOW!’s CFO passed around cards that introduced him as “Family Man, Dog Lover, Teammate?” The senior vice president for human resources...

Our Best Leaders Make It Personal

“From that point on, the power of name recognition has resonated with me,” Jeff Pinneo said, recalling a profound moment in his early career. Pinneo was a flight attendant, welcoming passengers onboard a Continental Airlines flight to Houston when a Continental vice president walked down the jetway, held out his hand and said “hi Jeff, I’m Charlie Bucks. How are you?” Pinneo was stunned that a senior officer from his company ACTUALLY recognized him AND knew his name! Moreover, that moment was...

This Time, It’s Personal: A Few Minutes & A Lasting Impression

On-boarding to Make a Difference My great friend and fellow Integra Telecom leader Jim Huesgen, who served as our president for many years, came up with a brilliant exercise that we used regularly. This occurred during a period of steady growth for the company, when we were constantly hiring people. Every week, we had new-employee training classes. Jim or I would join the class in Portland for an hour or two each session, and we’d often both sit around the table with the new employees,...

Thanksgiving & Leadership

Thanksgiving is uniquely American. Sadly most Americans (those 66% that the Gallup organization reports dread Monday morning) view Thanksgiving both as an opportunity to escape the drudgery of their work as well as an opportunity to be with family. Like most, I feel unbelievably fortunate for the blessings of my family and friends. Unlike many, I also feel fortunate for my work colleagues, those who have made my professional journey so rewarding. Here is to those who I am privileged to...

Who Owns The Crisis?

We were “under pressure from … the president (of the United States).” General Van Antwerp emphasized the national urgency toward the re-building New Orleans after Hurricane Katrina. However, “first we had to do a lot of restoring of the public trust.” In order to regain the public trust he and the Corps developed a mapping system where they could show evacuated residents their inundated house under the floodwaters from Hurricane Katrina. “Then they could push a button to see what [their house]...

Millennials Are Powerful; Will They Support Your Team?

Millennials (as the largest generation in today’s workforce) are powerful, and they are hungry! You’re organization and your career as a leader (or prospective leader) literally depends on your ability to satisfy this hunger. So what’s the cause of the insatiable millennial tummy rumble? According to Whitney Dailey, director of marketing and research at Cone Communications, millennials “see where they work as an extension of who they are,” citing a recent millennial-engagement survey by Cone...

Get Local, Fuse Your Team & Find Gold

Get local, interacting with front line workers and find gold to fuse your team together? During our early years with Integra Telecom, when we first began to shoulder our way into the über-competitive communications market, the giants of the industry—like Verizon and AT&T—employed a centralized service strategy, with large, monolithic call centers and huge, centralized provisioning operations. Even today, if you were to call your cable company or your data company, you’d probably call an...

Great Results Begin With R-E-S-P-E-C-T

When I first became a CEO (of Integra Telecom) I was terrified. As cofounder and newly minted chief executive officer, I was clearly in charge of the company, but I was intimidated by the workers—all nine of them. These frontline employees were hard-working, smart people but, in part because of my own insecurities about not knowing how to relate to them or what they might think of me or how they might react to me being the boss, I was frightened. I was especially afraid of a man I’ll call...

Fusion Leadership & Servant Leadership: Who Serves Whom?

Fusion Leadership is not philanthropic. It’s about creating world-class results for your organization through fusing teams together around a shared cause or purpose, thereby helping others find meaning in their jobs. Many leaders have embraced servant leadership, a concept that has been around for a very long time but that was coined, famously, by Robert Greenleaf in a 1970 essay entitled “The Servant as Leader.” In it, Greenleaf wrote this: The servant-leader is servant first . . . It begins...

To Own Or Not To Own- The Crisis?

Fusing teams together requires leaders to challenge themselves with the question whether to own or not to own the crisis? Communicating with transparency, driving credibility, and nurturing trust defuse a crisis most effectively and help build the fusion process. The Fusion Leader assigns equal importance to celebrating the wins with the same degree of transparency, credibility, and commitment to trust. That means directing credit to the people who earned it, whoever they are. That means...

Inside Personal Growth- Fusion Leadership with Greg Voison

Inside Personal Growth Podcast (access the podcast) Offers Insights to Drive Employee Engagement The majority of the nation’s workforce hates their job, and these employees could be working in your organization.   I know many of you have heard this statistic before,...

Monday Morning Radio | Fusion Leadership

Fusion Leadership Unleashing The Movement of Monday Morning Enthusiasts (Access Radio Show) When business owners and leaders align their personal interests with the best interests of their companies and employees, the resulting “Fusion” becomes a powerful force for...

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