Our Best Leaders Make It Personal

“From that point on, the power of name recognition has resonated with me,” Jeff Pinneo said, recalling a profound moment in his early career. Pinneo was a flight attendant, welcoming passengers onboard a Continental Airlines flight to Houston when a Continental vice...

Get Local, Fuse Your Team & Find Gold

Get local, interacting with front line workers and find gold to fuse your team together? During our early years with Integra Telecom, when we first began to shoulder our way into the über-competitive communications market, the giants of the industry—like Verizon and...

Great Results Begin With R-E-S-P-E-C-T

When I first became a CEO (of Integra Telecom) I was terrified. As cofounder and newly minted chief executive officer, I was clearly in charge of the company, but I was intimidated by the workers—all nine of them. These frontline employees were hard-working, smart...