by Dudley Slater | May 30, 2018 | fusion leadership
Once again, the Gallup organizations has released its annual “State Of The American Workplace” report, confirming that 7 out of 10 Americans merely “show up” on Monday morning and are not engaged in their work. Once again, a gigantic socially consequential story,...
by Dudley Slater | May 23, 2018 | fusion leadership
The “red phone” rang and Ray Davis, then CEO of Umpqua Bank, answered. “This is Ray Davis of the World’s Greatest Bank. How can I help you?” “The streetcar’s not doing it. Why’d you paint it blue?” Davis, who many credit with re-inventing the customer approach to...
by Dudley Slater | May 16, 2018 | fusion leadership
Mother, Hugger, Keeper of the Culture: that title adorned Colleen Abdoulah’s business cards, just above her other title, Chief Executive Officer of WOW! Cable & Internet (NYSE: WOW). So what gives? Abdoulah, a corporate titan by any measure, leads with the title...
by Dudley Slater | May 9, 2018 | fusion leadership
“From that point on, the power of name recognition has resonated with me,” Jeff Pinneo said, recalling a profound moment in his early career. Pinneo was a flight attendant, welcoming passengers onboard a Continental Airlines flight to Houston when a Continental vice...
by Dudley Slater | May 2, 2018 | fusion leadership
My great friend and fellow Integra Telecom leader Jim Huesgen, who served as our president for many years, came up with a brilliant exercise that we used regularly. This occurred during a period of steady growth for the company, when we were constantly hiring people....
