by Dudley Slater | Mar 28, 2018 | featured article, press release
How to deliver bad news to your team. In this interview with Barry Moltz Dudley shares a story about his own experience having to deliver bad news. In doing so he demonstrates first hand the power of emotion. (Listen to the interview: Segment 2)
by Dudley Slater | Mar 21, 2018 | fusion leadership
Millennials (as the largest generation in today’s workforce) are powerful, and they are hungry! You’re organization and your career as a leader (or prospective leader) literally depends on your ability to satisfy this hunger. So what’s the cause of the insatiable...
by Dudley Slater | Mar 14, 2018 | fusion leadership
Some 70% of the workforce in the United States hates their job, according to recent polls by the Gallop organization[1]. That’s more than two out of three people on this morning’s crowded subway or in that endless sea of cars that jams the freeways into our business...
by Dudley Slater | Mar 7, 2018 | fusion leadership
During our early years with Integra Telecom, when we first began to shoulder our way into the über-competitive communications market, the giants of the industry—like Verizon and AT&T—employed a centralized service strategy, with large, monolithic call centers and...
